Frequently Asked Questions
PAYPEXX is a UK-based fintech company providing international money transfer services. The company enables fast and secure transfers from the United Kingdom to many countries, particularly Turkey and Ukraine. Through its mobile application, PAYPEXX also offers multi-currency transactions and convenient money transfer services.
Paypexx is committed to maintaining the highest standards of security. To protect customer accounts, we implement Two-Factor Authentication (2FA). Furthermore, all card transactions are processed using 3D Secure authentication, helping to prevent unauthorized use and minimize fraud risks.
To create a PAYPEXX account, you first need to download the “PAYPEXX” app from the App Store for Apple devices or from the Google Play Store for Android devices. Then, you should create an account and complete the identity verification process. After these steps, you can safely make transfers to Ukraine and Turkey.
It is absolutely not possible to transfer physical cash (physical money) with PAYPEXX. only enables electronic money transfers via bank accounts or cards.
To contact PAYPEXX, you first need to create an account and obtain your customer number. After downloading the application, you can easily access live support by going to the “Contact” section in the menu. Our professional support team is available 24/7 and will be happy to assist you in your preferred language.
After creating a PAYPEXX account, completing identity verification is very important for the security of your account and transactions. In order for us to process your transfers in compliance with legal requirements and to ensure full transaction security, identity verification is required.
For the identity verification process, a residence permit, national identity card, or passport issued by your country of residence is accepted as valid documentation.